Qatar Air Academy Achieves Certification
The Air Academy Qatar has become the first certified military training center in the Middle East. The academy was developed in partnership with the French Defence International Council (DCI), which works to transfer French military expertise abroad. DCI announced in January 2017 that the academy had received the ISO 9001 certification from the British Standards Institution.
The certification reflects the academy’s customer focus, leadership, process approach, evidence-based decision-making and relationship management, among other factors. It also “highlights a desire for performance, continuous improvement and customer satisfaction,” said Gen. Salem al-Nabet, commander of the academy.
Founded in 2011, the school established itself as a leading training center with 49 pilot trainees and 110 DCI staff, including instructors from 11 countries.
The academy sought the ISO 9001 certification to ensure the maintenance of its training standards and improve the dialogue and collaboration between staff and trainees. They received their certification in record time, according to DCI. While most organizations must wait 18-24 months, the academy earned its certification in under a year.
“Air Academy Qatar is exemplary both for the Qatari Armed Forces, but also for all military training centers,” said Jean-Michel Palagos, chairman and director-general of DCI. “We wanted an air academy at the forefront of excellence in terms of processes and customer satisfaction.”
Source: Arabian Aerospace Online News Service